Outdated software versions can become vulnerable to hacker attacks and data leaks. And updates can add new features and improve software performance. But the service should be regular, and a software maintenance company will help here.
Developers are constantly improving the security of their products by introducing new features and protection mechanisms.
What does it include?
Software maintenance service includes a number of processes and activities aimed at maintaining the operability and improving the quality of the software product after its introduction into operation. Here are the main components of software maintenance:
- Software maintenance. This is the process of improving, optimizing and eliminating software defects after its commissioning. Maintenance includes making adjustments to the program, adding new functionality and eliminating deficiencies found during operation.
- Technical support. Providing assistance to users in solving problems related to the software. Technical support may include consultations by phone, email, or via online chats.
- Software update. Regular software updates to fix bugs, add new features, and improve security. Performance monitoring. Monitoring the operation of the software, identifying possible problems and bottlenecks, as well as determining the need for additional maintenance activities.
- Data backup. Create copies of important data and software settings to ensure their safety in case of failures or accidents.
- User training. Conducting training events for software users so that they can use the product effectively and solve problems on their own.
- Change management. Control over the introduction of changes to the software, assessment of their impact on the operation of the system and taking measures to minimize negative consequences.
Who should serve?
Application maintenance service solves several problems at once, while increasing efficiency and speed of work. Here are the reasons why a professional team is needed:
- Experience and knowledge. Professionals have experience and knowledge in the field of software development, testing, support and updating. This allows them to effectively solve emerging problems and ensure the stability of the system.
- Quick response. Professional teams have established processes and tools to quickly identify and fix problems. This helps to quickly respond to incidents and minimize system downtime.
- The quality of the code. Specialists ensure high quality of the code, which reduces the likelihood of errors and failures in the operation of the software. This increases the reliability and stability of the system.
- Safety. Professional teams pay special attention to software security issues, implementing measures to protect against cyber threats, viruses and other potential threats.
- Technical support. Specialists provide technical support to software users, helping them understand the operation of the system and solving emerging issues.
- Updating and upgrading. Legacy software maintenance monitor updates and new versions of the software, ensuring timely system updates and the addition of new features.
And all the features and benefits are available to you by choosing SSA Group. SSA services include software maintenance for various types of solutions: web applications, desktop programs, mobile applications, cloud services and databases. You pay a fixed amount each month and get access to a team of specialists with different skills who will perform maintenance tasks of any complexity, as if it were your own team under the guidance of a project manager.
